Job Description

HELP OUR YOUTH HAVE A GREAT FUTURE!

Join our professional team of leaders at Mission Support and help change the lives of Vancouver’s youth!

REPRESENTATION MATTERS! Candidates who identify as BIPOC, LGBTQ+, or represent diverse communities are highly encouraged to apply. Our youth deserve to see themselves reflected in our Clubs.

POSITION: Area Director of Teen Services

LOCATION : Mission Support Office

REPORTS TO: Director of Youth & Family Services

DEPARTMENT: Mission Support – Youth & Family Services (YFS)

CLASSIFICATION: Full-Time, Non-Exempt

MISSION STATEMENT: “To empower all young people, especially those who need us most, to realize their full potential as productive, caring, and responsible community members.”

PRIMARY FUNCTIONS

The Area Director of Teen Services will play a critical role in helping Boys & Girls Clubs of Southwest Washington (BGCSW) achieve its vision to provide high-quality services. The Area Director of Teen Services will be responsible for a variety of significant activities, including internal operations, oversight and leadership of Teen Clubs and targeted programs, supervision and development of staff, and program evaluation.

LEADERSHIP, MANAGEMENT, & ACCOUNTABILITY

• Model and uphold the BGCSW’s Core Values and Club Code.
• Lead a supportive, energetic, and effective team to achieve annual program performance and engagement goals.
• Hire, train, support, supervise, and evaluate Teen Services Club Directors.
• Provide ongoing professional development opportunities for direct reports and Club staff.
• Prepare and deliver data summary reports and evaluations to organizational leadership and the board of directors, as appropriate.
• Engage in continuous programming and Club evaluation informed by data.
• Collaborate with the Grants Manager on narrative and summary reports related to grant funding.
• Manage Club budgets, partner with the Finance & Administration Department in the budgeting process, and monitor year-to-date variances in operational revenue, staffing, and program expenditures.
• Partner with the Director of Safety & Operations to ensure youth safety policies and Club facilities are upheld.
• Collaborate with the Director of Safety & Operations, the Director of Youth & Family Services, and Behavioral Support Specialists on high-level Incident Reports regarding Teen Services.
• Collaborate with the Director of Youth & Family Services and Behavioral Support Specialists to develop Success Plans for Teen Services.
• Support Club Directors in managing their Clubs, including supply needs.
• Participate in evening and weekend events and field trips as needed.
• Perform other duties as assigned to achieve program goals.

COLLEGE & CAREER READINESS

• Lead the design and implementation of programs aligned with BGCSW Life & Workforce Readiness.
• Manage records of College & Career Prep and Penguin Promise activities and programs.
• Oversee and maintain Life & Workforce Readiness partners such as Clark College.
• Collaborate with College & Career Prep Mentors to recruit and retain youth who may be limited in the opportunity to participate in college prep.
• Provide coaching and training to Club Directors and College & Career Prep Mentors related to Teen engagement and Life & Workforce Readiness. 
• Increase awareness of college as an option and foster a higher education and ongoing learning environment within Clubs.
• Increase awareness of various career opportunities and help youth assess skills and interests.
• Increase and maintain awareness of BGCSW College & Career Prep services via outreach to local businesses, trade schools, and colleges/universities. 

PROGRAMMING IN PRIORITY OUTCOME AREAS

• Train and coach direct reports in the design and implementation of programs aligned with our priority outcome areas of Character & Leadership, Health and Wellbeing, Academic Success, and Workforce Readiness.
• Train and coach Teen Services staff to integrate strength-based and restorative engagement strategies into the Club environment (e.g., Zones of Regulation, calming spaces, PAX Tools, etc.), utilizing BGCA and locally developed resources. 
• Collaborate with teammates and staff members to learn and incorporate behavior supports, self-regulation, coping strategies, and social skills into programming across Clubs. 
• Collaborate with the Director of Youth & Family Services on evaluation activities, including data collection, programming observations, contracts, and grant activities relating to program evaluation and measurement. 

CLUB & PROGRAMMING PARTNERSHIPS

• Establish and maintain effective working relationships, both internally and externally, with Clubhouse staff, leadership, families, youth, schools, community groups, and other related agencies to strengthen partnerships and support Club members.
• Support Clubhouse and school-partnered events, including back-to-school nights, mental health family nights, and teen nights.
• Maintain confidentiality and adherence to all privacy expectations and ethical obligations.

YOUTH & FAMILY ENGAGEMENT

• Ensure the Clubs are meeting the organization’s membership and attendance goals, proper record keeping, and program results for grant-funded programs.
• Ensure best practices for youth engagement, behavior guidance, and incident response are implemented in all Clubs.
• Ensure that all Clubs engage youth in a variety of program areas/activities within our key priority outcome areas: Character & Leadership, Health and Wellbeing, Life and Workforce Readiness, and Academic Success.

MINIMUM QUALIFICATIONS

• 3+ years of supervisory experience with direct supervision of 2+ employees.
• 3+ years of experience in a similar position and/or social service organization.
• Proficiency with Google Workspace and Microsoft 365 applications.
• Strong alignment with the Club Code and Club Values.
• Demonstrated ability to work both independently and collaboratively as part of a team.
• Excellent written and oral communication skills.
• Impeccable ethical standards, a high degree of self-reflection, commitment to continuous learning, and the ability to build high-trust relationships.
• Ability to thrive in a fast-paced and fluid environment.
• Strong interpersonal and coaching skills.
• Reliable transportation, a current driver’s license, and proof of auto insurance are required, as this position involves frequent travel between Club locations.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Human Development, Social Work, Psychology, or related field from an accredited college or university
• Bilingual in English and Spanish 
• Boys & Girls Club alumni are encouraged to apply

SCHEDULE

• Monday through Friday, with flexible hours between 9:00 a.m. and 8:00 p.m.; includes a 30-minute unpaid meal break.
• Evening and weekend availability required to ensure successful program implementation.

COMPENSATION & BENEFITS

• $26.50 - $28.50 an hour, commensurate with experience
• Mileage reimbursement for use of a personal vehicle
• 12 paid holidays per year
• Paid time off (PTO) starting at 120 hours annually, with accrual
• Comprehensive medical, dental, and vision coverage
• Employee Assistance Program (EAP) for staff support
• Simple IRA plan with employer matching contributions
• Ongoing professional development opportunities

Application Deadline: October 6, 2025, at 5:00 PM PST

EQUAL OPPORTUNITY EMPLOYER

Boys & Girls Clubs of Southwest Washington prohibits discrimination against current staff or applicants on the basis of sex (including pregnancy, childbirth, or related medical conditions), race, religion, color, national origin, physical or mental disability, protected medical condition, marital status, age, sexual orientation, gender identity, ancestry, military or veteran status, genetic information or any other characteristic protected by federal, state, or local law. BGCSW is an equal-opportunity employer.

Please refer to our website at for additional information about Boys & Girls Clubs of Southwest Washington. 

DISCLAIMER:  The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

CLUB CODE & CORE VALUES

Put Youth First

We are at our best and most impactful when we do right by the youth we serve. We make decisions with youth's well-being at the center. We walk alongside youth and empower them to be the stewards of their path in life. We elevate the voices of kids, youth, families, and the communities who need us most. We examine our own biases and question our own assumptions. We recognize and nurture the potential in our communities, focusing on what is strong rather than what is wrong. We build genuine partnerships by valuing the lived experiences and cultural wisdom of the communities we serve, ensuring that our work reflects their priorities. We check our ego at the door and think we (the collective effort) before me. 

Care Deeply & Engage Fully

We create impactful change by being fully present, engaged, and invested in contributing to strategy, perspective, and creativity. We approach interactions with kindness, compassion, and respect - we genuinely care about people and show it. We are open and vulnerable and build brave and welcoming communities. We do not gossip. We talk to each other, not about each other. We care about ourselves so that we can be there for others and contribute to our collective well-being. We strive to do the right thing every day, every time and treat each day as a new day with new opportunities. We create space for intentional reflection in our decision-making to get to more effective outcomes. 

Follow Through on Commitments

Strong relationships built on trust drive change. We build trust with youth and families, each other, and the community by delivering on our past, present, and future promises. We do what we say we are going to do and are held accountable to established expectations. We take responsibility for knowing the expectations and goals of our role. We don't over promise to ensure that we are able to deliver on commitments while balancing competing priorities. We take responsibility when we can't follow through on a commitment. We own our mistakes as opportunities for growth, act to repair harm, and make amends to strengthen our community. We value the process of growth and discovery, understanding that the journey shapes our character and builds resilience.

Communicate, Collaborate & Clarify 

Clear and consistent communication builds shared understanding, helps us align in our efforts, and sets ourselves and others up for success in support of youth. We deliver better services and solutions when people's ideas are valued and heard. We set expectations that align with our vision, values, and core focus. We effectively express thoughts, feelings, and ideas in individual and group situations. We listen to understand and value different perspectives. We approach situations with an open mindset, not seeking to be right and go our own path but rather to collaborate, get to a solution, and move forward together. We are curious. We seek to understand and communicate the context of situations and information. We continually ask questions when we need clarity and provide clarity when it is needed from us. 

Empower & Be Empowered

Our greatest assets are the unique abilities and perspectives of our people. We represent our interests in a responsible, self-determined way, and push ourselves to make positive change. We are resourceful and respond with flexibility to make things work when necessary. We value and seek feedback and see it as an opportunity for growth. We give each other permission to fail and reflect in order to learn from our experiences. We choose courage over comfort by facing difficult tasks and conversations rather than avoiding them. We resolve conflicts as quickly as they arise. We encourage each other and show appreciation for each individuals unique and valuable contributions.

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