Job Description

Love Solving Tech Challenges? We’re Hiring! Are you the go-to tech expert among your friends? Do you enjoy repairing, upgrading, or troubleshooting devices? If so, UBREAKIFIX in Sterling Heights, MI, is looking for a Cell Phone Repair Technician to join our team! Join a fast-paced, dynamic workplace where curiosity leads the way, teamwork is key, and every day brings new challenges. At UBREAKIFIX, we don’t just fix devices, we provide peace of mind to our customers. What You’ll Do: • Diagnose and repair smartphones, tablets, and other devices with precision • Deliver exceptional customer service from start to finish • Stay up-to-date on the latest tech trends and repair techniques • Collaborate with a supportive, tech-driven team that loves a good challenge What You’ll Get: • Competitive pay starting at $16–$18/hr, depending on your experience • Hands-on training and growth opportunities for your career • A workplace culture that encourages innovation, learning, and fun • The opportunity to turn your tech passion into a rewarding career Ready to do what you love and make a difference? Apply today! Responsibilities: • Diagnose and repair hardware and software issues on various cell phone models. • Provide exceptional customer service by addressing customer inquiries and concerns professionally. • Maintain accurate records of repairs, parts used, and services provided. • Stay updated on the latest cell phone technology trends and repair techniques. • Ensure all repairs meet quality standards and are completed in a timely manner. Qualifications: • Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate. • Strong interest in consumer electronics and a passion for staying updated with the latest technology. • Excellent customer service skills with a focus on creating positive interactions. • Reliable, with a strong work ethic and high level of execution in all tasks. • Demonstrated humility and a willingness to learn and grow within the role. About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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