Customer Support Representative (In-Person) Job at The Challenge Printing Company Inc, Clifton, NJ

NTBvc2ZVVXFTN2dZYjR4aFl3cEJEY3k2SkE9PQ==
  • The Challenge Printing Company Inc
  • Clifton, NJ

Job Description

Description:
  • Networking with the various departments at our client sites, in order to promote the concept of our customer-driven, service-oriented approach of doing business
  • Becoming the conduit of communication between us and a client, ensuring that our technical, quality and operations teams address every client need competently and timely
  • Handling all of the transactional aspects of each client relationship, including normal incoming orders as well as emergencies such as new product launches
  • Working closely with the sales team to coordinate our business development efforts by alerting sales representatives about business opportunities as well as potential pitfalls in our transactions
  • Monitoring incoming business volume to ensure that we continuously meet volume expectations
  • Ensuring that our operations, quality and technical teams have the proper specifications to produce every client order
  • The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers. This position reports to the customer service manager.
Requirements:
  • The positions are located in Sanford, NC and Clifton NJ; all candidates must be within commuting distance from either one of these locations
  • There is some travel time required, both local and air travel
  • Candidates must possess excellent interpersonal, communication and presentation skills and must be proficient in the use of the Microsoft Office suite (Outlook, Word, Excel, PowerPoint). Familiarity with Salesforce is a plus
  • Customer support experience in business-to-business settings and a college degree is strongly preferred
  • Bilingual - Spanish and English

PI1b38956bc0a3-30492-29438435

Job Tags

Work at office, Local area,

Similar Jobs

FHR

A725-PeopleSoft Developer (100% Remote, EST Hours) - Job ID: 7588 Job at FHR

 ...PeopleSoft Developer (100% Remote, EST Hours) Job ID: 7588Location: 100% Remote (Must work EST time zone hours) Client Location: Clemson, SC Duration: Up to 12 months, with potential for extension Our direct client is seeking a skilled PeopleSoft Developer... 

Well & Being Spa - The Hythe Vail

Hair Stylist Job at Well & Being Spa - The Hythe Vail

 ...serve others, we want you as part of our team! JOB SUMMARY The Hair Stylist is responsible for providing guests with comprehensive...  ...SOPs and brand standards. Performs hair services offered on salon menu, using proper techniques, while maintaining the highest level... 

TM3 Solutions, Inc (Alexandria, VA)

Social Media Manager Job at TM3 Solutions, Inc (Alexandria, VA)

Produce high- Manage and oversee all HQ-level social media accounts, ensuring alignment with DHN-NCR branding and messaging. Coordinate with individual MTF social media teams to ensure consistency, accuracy, and timeliness of posts across platforms. Develop and execute... 

Pro Integrate

Photo Editor REMOTE ROLE Job at Pro Integrate

 ...is very similar to your role with our Direct client as a Photo Editors. Do you have some time today or tomorrow to discuss this position...  ...in further detail? Role: Photo Editors Location: Remote (Local to Texas) Mode of Hire: Freelance Rate: $12/hr... 

Accelgrowth Technology Pvt Ltd

Java Developer Job at Accelgrowth Technology Pvt Ltd

Strong proficiency in Java 8+ and Spring Boot Experience with Restfullapi, Kafka, Mysql, Microservices, Git, Spring Boot, Java, Aws Exposure to frontend technologies (React, Angular) is a plus