Job Description
Required Skills:
Desktop Support at an Enterprise level
Data centre Knowledge and Troubleshooting skills
Health Care / life Sciences domain Knowledge
Excellent communication skills
Responsibilities:
Experience in supporting overall manufacturing / lab IT systems and IT devices.
Familiarity with manufacturing, lab and Data Centre IT equipment
Includes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays)
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
Advanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues.
Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Centre
Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.
Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch, Firewalls, Wireless Access points)
Knowledge / Understanding of GMP and GxP
Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment.
Strong focus on quality and attention to detail
Provide smart Hands and Feet support for Technology team on demand
Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
Provide physical access to vendors on demand for site/Communication rooms IDF/MDF/MMR and Data Center/Server room.
Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
Co-ordination for cable patching with Vendors or enable on demand.
Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
Installing and configuring hardware and software components to ensure usability by end users
Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
Experience in supporting overall manufacturing / lab IT systems and IT devices
o Familiarity with manufacturing, lab or distribution center IT equipment
o Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident
Advanced communications skills to work with multiple teams and/or OEMs on high priority issues
Advanced Microsoft skills (server support, etc.)
Knowledge / Understanding of GMP and GxP
Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
Strong focus on quality and attention to detail
Job Tags
Similar Jobs
Motion Recruitment
...This local software company is looking for a Security Analyst to join their team. This person will be responsible for monitoring... ...local to the area will be considered. This is a junior/mid-level role, not an entry-level one. Ideal candidates will have 1-3 years of...
Freshpaint
...minimum requirement of 2 weeks per year. Plus various observed holidays. ~100% remote ~ Flex in-office if you want with $150 WeWork credits each month ~401k ~ Health, dental, and vision insurance 100% covered by the company (some states its 99% because laws)...
Vesta Healthcare
...their own homes. We're looking to grow our team with A Health Coach who is passionate about working closely with members and caregivers... ...~ Monthly health & wellness reimbursement (gym memberships, online health classes, etc.)~ Basic Life & AD&D, Short-term and...
Norwood Pines Alzheimer's Care Center
...Position The primary purpose of your job position is to assist the business office manager in completing specific business office duties.... ...two years of an accredited Business School is preferred. Experience 1. Must have, as a minimum, two (2) years of experience...
Sephora
...communication skills, ability to multitask. Resilience and adaptability to changing store priorities. Flexible availability to work during peak retail hours. Consistent and reliable attendance. Ability to lift and carry up to 50 pounds. While at Sephora...