About Us
At Crescendo , we’re transforming customer experience with Augmented AI—a seamless blend of human expertise and AI automation that delivers better, faster, more scalable support. We’re not just changing how support works. We’re reshaping the economics of an entire industry.
The Role
We’re seeking a bold and inventive Director of Communications to drive Crescendo.ai’s earned media strategy. This is not a traditional PR role. We want someone who lives for the hustle—who can manufacture news, hijack narratives, seed curiosity, and generate momentum in media cycles about AI and customer experience.
You’ll have a nose for what’s newsworthy, the hustle to pitch and place stories, and the creativity to craft moments that get talked about. You’ll work closely with our executive, product, and marketing teams to turn our technology and vision into high-impact stories that land us in headlines.
What You’ll Do:
What We Expect From You:
What You’ll Get In Return:
Why Crescendo?
Join us and help shape the future of customer experience.
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai .
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