Job Description

This position is primarily remote; however, this position will require reporting to the commission headquarters during key phases of the project

Candidate's location is preferred to be within the Continental United States. 

Candidates will need to report onsite once per month.

This role will be responsible for designing, developing, implementing, and maintaining integrations between Successfactors Onboarding 2.0, SAP HCM and our OnBase systems. The ideal candidate will have a deep understanding of Successfactors Onboarding 2.0, Successfactors Integration center, SAP HCM, and possibly SAP PO. We are also looking for someone with strong analytical, communication and problem-solving skills. 

Responsibilities

• Lead the Onboarding 2.0 project in the design, development, and configuration of integrations between Successfactors Onboarding 2.0, SAP HCM, and OnBase (Document management system).
• Configure and customize standard integrations provided by SAP and Successfactors.
• Analyze business requirements and turn those into technical system specifications for integrations.
• Develop and maintain custom integrations as needed, including transformation logic and error handling.
• Perform all levels of testing which will include unit, integration, regression, and user acceptance testing.
• Monitor integrations to ensure performance and stability
• Document all integration processes, configurations, and troubleshooting steps.
• Train other functional and technical resources on how to maintain integrations 
• Provide support to end-users on integration related issues
• Participate in project planning 
• Participate in all project meetings

Description of Duties 

• Be assigned Request Items, Tasks, and Projects to complete in a self-directed and semi-independent manner. 
• Ensure a mutual understanding of the request and the proposed approach/response between both the PTC and the Contractor before beginning work on a request. 
• Coordinate and execute all development aspects including reports, integrations, interfaces, conversion programs, database design and creation, and enhancements. 
• Document requirements, or user stories in detail, as determined by the PTC, within Azure Dev Ops (ADO). 
• Perform technical functions that are within the scope of this position. These include, but are not limited to configuring, coding, testing, data loads, and scripting. 
• Document the progress and other details relating to the work being performed within the appropriate PTC's system(s) of record. 
• Perform and/or coordinate the Unit, System Integration, User Acceptance, and other testing as specified by the PTC following the PTC's IT Quality Management Playbook (playbook to be provided upon start of work). 
• Document and demonstrate changes (Showbacks) to stakeholders, as directed. 
• Work with the PTC system administration team to have the changes code and peer reviewed then implemented into PROD. 
• Provide documentation and knowledge transfer on the changes, as requested by the PTC. Plus provide guidance and support to the application support team, as needed, for troubleshooting issues or answering questions as directed by the PTC. 
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. 
• Leads, and participates in project team activities for system work efforts related to enterprise systems. 
• Ability to work independently to accomplish the tasks and duties assigned. 
• Adhere to the PTC standards, policies, and procedures. 
• Utilizes various software and/or technology tools to perform job duties. 
• Perform tasks and other duties as assigned by the PTC

Education and Experience Requirements 

• 5+ years of SAP HCM experience and/or Successfactors Onboarding 2.0 experience.
• 5+ Years of Successfactors Integration Center experience related to Onboarding 2.0 or SAP HCM..
• A strong understanding of Employee Central Mini-Master, Onboarding 2.0 portlets, Onboarding 2.0 HRIS Elements.
• Experience working with Successfactors APIs and integrating those using 3rd party integration systems like Informatica or SAP PO.
• Experience transferring Onboarding data to an external HRIS system (specifically SAP ECC) is a must have.
• Deep knowledge of Successfactors Onboarding processes.
• Experience using integrations to send documents from Successfactors to a document management system like OnBase.
• ServiceNow Experience in ITSM, Idea, Project, and Demand module.
• ITIL / ITSM practices and methodologies.
• Proficient in the Microsoft Office 365 suite including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.
• Bachelor's degree in Business Management, Computer Science, Information Systems, or a related field.
• Strong analytical and problem-solving skills.
• The ability to communicate effectively with functional and technical team members.
• Successfactors and/or SAP HCM certifications is a plus.
• Experience working with SAP PO is a plus.
• Experience with ABAP development is a plus.

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