Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

Welcome to the InterContinental Bellevue at The Avenue, a sophisticated addition to Pyramid Global Hospitality. Situated in the heart of Avenue Bellevue—a premier lifestyle destination with exclusive shopping, dining, and luxury living—this property features 208 stylish guest rooms and 11,756 sq. ft. of refined meeting and event spaces, including a stunning 900 sq. ft. outdoor terrace with natural light and city views.

At the InterContinental Bellevue, we embrace a culture that values people, growth, and genuine service. Whether you’re looking to advance in guest services, food and beverage, or event management, joining our team means working in a dynamic environment focused on both personal and professional development. Here, you’ll enjoy the support of a committed team and the opportunities to make a lasting impact in a luxury setting that embodies the best of Bellevue. Explore your future with us at InterContinental Bellevue at The Avenue.

At Pyramid Global Hospitality, we believe in putting our  People First . Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home.

For Full-Time Associates, we offer:

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• Paid  Time Off: 2.15 hours for every 40 hours worked (14 days)
• 7 Paid Holidays and 2 Personal Days

For Part-Time Associates, we offer:

• 401(k) Plan
• Sick Time: Accrue 1 hour for every 30 hours worked

Join us and experience a workplace that values your success, health, and happiness—every step of the way.

Overview:

Security Officer – InterContinental Seattle Bellevue

InterContinental Bellevue at The Avenue is seeking a professional, service-oriented unarmed Security Officer to join our team. As a guardian of our luxury property, you will play a vital role in ensuring the safety and well-being of our guests, colleagues, and assets—all while delivering exceptional hospitality.

No two days are the same, but you’ll mainly:

• Providing a warm, welcoming presence while maintaining a secure environment.
• Conducting regular patrols of the hotel to ensure guest and staff safety.
• Responding swiftly and professionally to incidents, emergencies, and guest concerns.
• Enforcing hotel security policies and procedures with a guest-focused approach.
• Managing and documenting guest and employee incidents, including accidents, lock issues, noise complaints, and security concerns.
• Supporting the implementation of preventive safety and security programs, including emergency procedures training.
• Assisting with medical emergencies and administering first aid when necessary.
• Collaborating with Hotel and Residential teams to create a safe and seamless luxury experience.
• Other duties as assigned.
• Must be able to work evenings and weekends.

Qualifications:

What We’re Looking For:

• Exceptional customer service skills – a friendly, professional demeanor is a must.
• A positive and proactive attitude – team-oriented with strong problem-solving skills.
• Physical endurance – ability to walk and stand for extended periods.
• CPR/AED certification – required for emergency response situations.
• Previous experience in security, CCTV, and access management control.
• Prior hospitality experience is a plus, but a service-driven mindset is key!

The compensation for this position is $25.00-27.00/hour, depending on experience.

Why work for Pyramid? 

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion , Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.  

 

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.  

 

To care for you and your family, we also offer a comprehensive benefits program.  

 

Your financial well- being:   

 

• Competitive Salary  
• Competitive Matching 401K  
• Basic Life and Accidental Dismemberment Insurance  

• Basic Long-Term Disability Insurance  
• Life Insurance buy-ups  

 

Your /your family’s health care:  

• Medical (we offer four plans through Unite d Healthcare), dental, and vision insurance – available to you on the first of the month after your start date  

• Express Scripts Online Pharmacy  
• Health Savings Account  
• Healthcare Flexible Saving Account  
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity  
• Supplemental Short-Term Disability Insurance  

• Employee Assistance Program  
• Pet Insurance through Figo  

 

Your time off:  

• Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks) 

• Paid Time Off  
• Paid Holidays  

 

Your da y-to-day:  

• Commuter benefits  

• Delicious free shift meal at our employee cafeteria  
• Stellar back-of-house facilitie s  
• Dry cleaning for uniforms and work attire  
• Support, training, and mentorship from management  
• Employee Recognition Programs  

• Career growth opportunities  

 

Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.  
 

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds , experiences, and perspectives.  

 
So, join us and you’ll become part of our hotel family.  

 

Compensation Range: The compensation for this position is $25.00/Hr. - $27.00/Hr. based on qualifications and experience.

Job Tags

Holiday work, Full time, Temporary work, Part time, Local area, Work from home, Worldwide, Outdoor, Flexible hours, Shift work, Weekend work, Afternoon shift,

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