Job Title: Workday HCM Architect
Location: Richmond, VA (Hybrid)
In this role, The Workday HCM Architect leads AMS techno-functional support and optimization for Workday HCM modules, ensuring stability, data integrity, and process efficiency. This role drives configuration governance, enhancement design, and cross-functional coordination across HCM product families.
Responsibilities:
Serve as techno-functional AMS lead for HCM modules: Core HCM, Compensation, Advanced Compensation, Benefits, Absence, Time Tracking, and Country Extensions.
Lead configuration reviews and validations to ensure alignment with global and local HR policies.
Analyze change requests and assess business impact; provide configuration and testing guidance.
Drive system stabilization by resolving recurring issues in business processes or integrations.
Collaborate with HR and IT stakeholders to prioritize AMS enhancements and manage release readiness.
Support new country enablement and statutory configuration updates.
Validate new features in Workday releases and recommend adoption based on value and readiness.
Partner with Technical Architect on integration dependencies for recruiting, payroll, and downstream systems.
Maintain HCM configuration inventory and process documentation.
Participate in Change Advisory Board (CAB) for AMS releases.
Review KPIs on incident volume, SLA adherence, and backlog closure.
Conduct periodic functional health assessments of critical business processes.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in human resources, Information Systems, or related field.
Workday HR Modules (Payroll, HCM, Absences, Time Tracking) certified for atleast 2 modules.
8+ years Workday experience; 4+ years in AMS or post-production support roles.
Excellent stakeholder management and communication skills.
Proven experience acting as a translator between business and technical teams, with a strong understanding of both HR processes and Workday configuration.
Experience in leading or supporting HRIT projects end-to-end, including requirements gathering, testing, and deployment.
Excellent interpersonal, presentation, and stakeholder management skills, with a consultative mindset and ability to influence without authority.
Deep familiarity with Workday tools and functionality; experience with JIRA, ServiceNow, or similar platforms is a plus.
Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field; Workday certification(s) preferred.
Proven expertise in Workday Core HCM, Core & Adv Compensation, Benefits, Recruiting, Absence Management, Talent Management, Payroll.
Strong track record of leading HR technology transformations and system implementations.
Deep knowledge of HR systems strategy, governance, and optimization.
Ability to drive digital transformation and automation in HR processes.
Strong project management and change leadership skills.
Expertise in data analytics, workforce insights, and reporting tools.
Excellent stakeholder management and collaboration abilities.
Preferred Qualifications/ Skills
Strong hands-on knowledge of Workday HCM modules, at least 2 modules Core HCM and any Payroll.
Understanding of Absence, Time Tracking, Compensation, Benefits, Payroll and Time configuration frameworks.
Experience with localization for the US, Mexico, UK and India.
Deep domain expertise with Workday Security and reporting for HR metrics.
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