Job Description

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Position Title: SuccessFactors Onboarding 2.0 Integration Consultant Exception.

Location: Hybrid; Remote Off-Site and On-Site in Middletown, PA

Note: This is a hybrid, primarily remote off-site. Candidate will need to report on-site once per month, and will be required to be on-site for the critical phases of the project, such as requirements gathering, solution confirmation, system integration testing, UAT, go-live, and hypercare. In addition to the PA ePATCH background check, PTC requires a National Criminal Background Check prior to engagement start.

Position Summary:

This role will be responsible for designing, developing, implementing, and maintaining integrations between SuccessFactors Onboarding 2.0, SAP HCM and our OnBase systems. The ideal candidate will have a deep understanding of SuccessFactors Onboarding 2.0, SuccessFactors Integration center, SAP HCM, and possibly SAP PO. We are also looking for someone with strong analytical, communication and problem-solving skills.

• Lead the Onboarding 2.0 project in the design, development, and configuration of integrations between SuccessFactors Onboarding 2.0, SAP HCM, and OnBase (Document management system).
• Configure and customize standard integrations provided by SAP and SuccessFactors.
• Analyze business requirements and turn those into technical system specifications for integrations.
• Develop and maintain custom integrations as needed, including transformation logic and error handling.
• Perform all levels of testing which will include unit, integration, regression, and user acceptance testing.
• Monitor integrations to ensure performance and stability.
• Document all integration processes, configurations, and troubleshooting steps.
• Train other functional and technical resources on how to maintain integrations.
• Provide support to end-users on integration related issues.
• Participate in project planning.
• Participate in all project meetings.

Preferred Skills and Experience:

• 5+ Years: SAP HCM experience and/or SuccessFactors Onboarding 2.0 experience
• 5+ Years: SuccessFactors Integration Center experience related to Onboarding 2.0 or SAP HCM
• Experience working with SuccessFactors APIs and integrating those using 3rd party integration systems like Informatica or SAP PO
• Experience transferring Onboarding data to an external HRIS system (specifically SAP ECC)
• Deep knowledge of SuccessFactors Onboarding processes
• Experience using integrations to send documents from SuccessFactors to a document management system like OnBase
• ServiceNow Experience in ITSM, Idea, Project, and Demand module
• ITIL / ITSM practices and methodologies
• Proficient in the Microsoft Office 365 suite including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
• Bachelor's degree in Business Management, Computer Science, Information Systems, or a related field
• The ability to communicate effectively with functional and technical team members
• SuccessFactors and/or SAP HCM certifications is highly desired
• Experience working with SAP PO is highly desired
• Experience with ABAP development is highly desired

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